Why choose National Tiles?
Why Choose Us?
One business. The complete range – tiles, natural stone, pavers, timber, hybrid, laminate and vinyl flooring. Expert service at 40+ stores across Australia.¹ Independently verified reviews.
★★★★☆ Rated 4.2 out of 5 based on 3,935 Google reviews¹
The Frank Walker promise
"I started National Tiles in 1979 with a simple promise: give customers great products, great value and look after them properly. That means 30 days to change your mind, warranties of up to a lifetime on selected tiles, and if you find a comparable product cheaper elsewhere, we'll beat the price by 10%.
More than 45 years later, I still put my name behind that promise. Because when you choose National Tiles, I want you to know you've made a very good choice.
An annoyingly good choice, in fact."
Frank Walker
Founder, National Tiles
Why Australians choose us
Founded in 1979. Still going.
Frank Walker started National Tiles with a single store and a simple idea. Today that's 40+ locations across the country, and the same idea at the centre of everything we do.²
Our story4.2 out of 5 from real Australians.
Rated 4.2 out of 5 based on 3,935 Google reviews² across stores in every state we operate. The two things customers mention most: staff who know their product, and genuine help making a complicated decision feel manageable.
Read the reviewsLess guessing. More help deciding.
The Digital Showroom visualiser shows you how tiles look in your actual space before you buy. The area calculator tells you exactly how much to order.
Try the digital showroomSee it in your space before you spend a thing.
Order five samples delivered to your door for $9.95.⁶ If they're not right, you've lost very little. If they are, you'll know before you commit.
Order samplesEverything your project needs, in one place.
Tiles, natural stone, pavers, engineered timber, hybrid, laminate and vinyl flooring – all from the same business, the same expert staff, and backed by the same guarantees.
Explore the rangeWhat our customers say
National Tiles is rated 4.2 out of 5 based on 3,935 Google reviews².
★★★★★ Gareth Martin, Mornington store, 2 September 2026
"Bathroom renovations can be stressful. The first place I checked was National Tiles Mornington. Less than 30 seconds in the store I found the exact ceramic tiles I wanted and they were $14.95 per square metre. They even discounted the delivery fee. They were delivered the next business day. Great experience, friendly helpful staff and I saved well over $1,000."
★★★★★ Worm's Maths Academy (Worm), 8 September 2026
"I went into National Tiles today and was promptly attended to by Victoria. She was ace. She knew the products really well, knew where to point me in the direction of the tiles, and got me some samples super quick. It was one of the best customer service experiences I have ever had."
★★★★★ Bianca Shugg, 7 September 2026
"Excellent service and quality products. I 100% recommend National Tiles to anyone looking to purchase tiles for their home. They also recommended a fantastic tiler who did an amazing job. I will definitely be back."
★★★★★ JADE, 7 September 2026
"Such a great experience. The staff were really friendly, helpful and patient, and made the whole process of choosing tiles so much easier. There was a great range to choose from, competitive prices and I really appreciated the help and advice along the way."
★★★★★ Brandon Cowling, Lawnton store, 7 September 2026
"I regularly buy from National Tiles at Lawnton for trade products and tiles. They have competitive pricing on trade items and tiles. All staff here have been very knowledgeable and easy to deal with. Highly recommend."
★★★★★ Helena Sims, Preston store, 26 August 2026
"If I could give 100 stars I would. National Tiles Preston have been so helpful during our renovation. Excellent customer service, always so friendly and happy to help."
Frank Walker and National Tiles – loved since 1979
Frank Walker founded National Tiles in Melbourne in 1979 with a single store and a clear idea: bring quality tiles, genuine value and expert advice to Australian homes.
We all remember that unmistakable "Helloooo" on the radio. His voice became one of the most recognisable sounds in Australian retail for more than four decades. He's still here. And still the reason this business is what it is.
To see how one store became 40+ locations¹, what Frank believes about creating spaces to be proud of, and why Annoyingly Good is the promise he's been keeping since 1979, read his story.
Industry Memberships
National Tiles holds membership with the two peak bodies for the Australian tile and flooring industry.
Australasian Timber Flooring Association (ATFA)
The peak body for the timber flooring industry across Australia and New Zealand, representing contractors, manufacturers and suppliers. Membership requires us to adhere to a professional Code of Conduct and commitment to industry best practices covering installation quality, compliance and customer outcomes.
Australian Tile Council (ATC)
Australia's national representative body for the tile industry. Membership requires us to adhere to a Code of Ethics and demonstrate commitment to industry standards, compliance and ethical conduct in the tile category.
Ready when you are
All these years of Australians choosing National Tiles. We'd love to make it easier for you, too. Come and see us.
Book a free Design Pro consultation | Find your nearest store | Explore the range
Or, order five samples for $9.95 – just choose 'get a sample' as you browse.
Notes and Sources
¹ Google Reviews aggregate rating: 4.2 out of 5 based on 3,935 reviews. Source: Google Reviews. As at 15/09/2026. Rating and review count subject to change.
² 40+ stores across Melbourne, Sydney, Brisbane, Adelaide and regional communities in Victoria, Queensland, New South Wales, South Australia and Tasmania. As at September 2026.
³ Warranty duration varies by product category and customer type. Premium and Upgrade Tile products purchased by residential consumers (B2C) carry a Lifetime warranty for residential use. Supa Value and Signature products carry a 10-year warranty for B2C customers. Non-residential use (B2C and B2B) is covered by a 7-year warranty. Warranty covers Goods only. Full terms at Sales T&Cs. As confirmed by National Tiles, August 2026.
⁴ Online Return Guarantee and returns policy: proof of purchase must be provided. B2C customers may return eligible goods within 30 calendar days of delivery date. B2B customers within 60 calendar days. Goods must be unused, unopened, in original condition and original packaging. For tiles, flooring and natural stone, a minimum return quantity of 5m² or 3 boxes per stocked item applies. Online Return Guarantee waives handling and return delivery fees and credits the original delivery fee on eligible online orders. Full conditions at Sales T&Cs. As confirmed by National Tiles, August 2026.
⁵ Lowest Price Guarantee: if a customer finds a comparable lower-priced item in stock with a competitor (including items on sale), National Tiles will, at its discretion, sell it to you for 10% less. Available in-store and online. Conditions apply. Full terms at Sales T&Cs.
⁶ Sample service: five samples delivered for $9.95. See more.