Privacy Policy

Privacy Policy

In handling your personal information, National Tiles is committed to complying with the Information Privacy Act 2009. A summarised version of our Privacy Policy appears below.

Collection and use of personal information

We collect personal information to enable us to:

  • Provide you with the products and services you require
  • Provide information about promotions, products and services available from National Tiles and associated businesses

Providing your personal info to other organisations

In providing products and services to you, it may be necessary for us to provide your personal information to other organisations or agencies with whom we conduct business.

Your personal information is only provided where necessary to deliver our services or where required by law. We may also contact you from time to time about products and services we believe may benefit you.

What if you do not wish to provide information?

To provide products and services, we require certain information. If this is not provided, we may be unable to deliver promotions, products or services to you.

Your rights

Under the Privacy Act, you have the right to access personal information we hold about you. If the information is incorrect, you may request that it be updated.

Direct Marketing

We may use your email address or mobile number to send communications including updates, promotions and new services.

Email and SMS communications

We only contact customers who have given permission. All communications include an option to opt out.

Customer and partner communications

We may contact you about products and services from National Tiles and trusted partners that may be relevant to you.

Contact Methods

Contact may occur via mail, phone, email, SMS or social media. You will always have the option to opt out.

Consent & Opt-Out

Consent is assumed unless you opt out. You may withdraw consent at any time by contacting us or unsubscribing.

National Tiles Co Pty Ltd

Victoria Head Office

541 Graham Street, Port Melbourne, 3207

Queensland Head Office

2/24 Homestead Drive, Stapylton, 4207

Unsubscribe

If you wish to unsubscribe from our marketing emails, you can click the "unsubscribe" link at the bottom of any email, or contact us at customerservice@nationaltiles.com.au