If you find lower price anywhere, we'll give it you for 10% less.
If you find a lower priced identical stocked item that's in stock with a competitor (even if it's on sale), we will not only match it, we will give it to you for 10% less.
You can obtain the price beat guarantee for instore and online orders.
If you have any questions please visit or call your local National Tiles store, submit an online enquiry or call 1300 733 000 between 9 AM to 5 PM AEST on business days.
$20495
SKU
NATFU1025
Our lowest price guarantee.
If you find lower price anywhere, we'll give it you for 10% less.
If you find a lower priced identical stocked item that's in stock with a competitor (even if it's on sale), we will not only match it, we will give it to you for 10% less.
You can obtain the price beat guarantee for instore and online orders.
If you have any questions please visit or call your local National Tiles store, submit an online enquiry or call 1300 733 000 between 9 AM to 5 PM AEST on business days.
Standard metro - delivery starts at $134.95. Regional and small parcel delivery charges may vary.
Metro Delivery:
Arrives within 4–12 business days.
Regional Delivery:
Arrives within 5–15 business days.
Pick Up:
Available for collection within 4–5 business days.
A $29.95 transfer fee applies to metro tile & flooring orders.
Delivery & pick up timeframes are estimates & may vary based on stock availability & location.
click here for more info
Delivery
Pickup
Online Standard Orders
All online standard orders have either a pallet delivery fee of $134.95 or a parcel delivery fee of $10.
Delivery fees are automatically calculated at checkout based on the items in your order and postcode.
Once you place your online order, you will receive an email notification or a phone call from one of our friendly customer service team members within 48 business hours to let you know the date that your order is scheduled for delivery.
Delivery Fees & Timeframes
State
Metro Delivery
Metro Fees
Regional Delivery
Regional Fees
VIC
4-12 business days
$10 per Parcel up to 15kg $134.95 per Pallet
5-15 business days
TBC by Local Franchise
NSW
4-12 business days
$10 per Parcel up to 15kg $134.95 per Pallet
5-15 business days
TBC by Local Franchise
SA
4-12 business days
$10 per Parcel up to 15kg $134.95 per Pallet
5-15 business days
TBC by Local Franchise
QLD
4-12 business days
$10 per Parcel up to 15kg $134.95 per Pallet
5-15 business days
TBC by Local Franchise
NT
4-12 business days
TBC by Customer Service
5-15 business days
TBC by Customer Service
WA
4-12 business days
TBC by Customer Service
5-15 business days
TBC by Customer Service
ACT
4-12 business days
$10 per Parcel up to 15kg $134.95 per Pallet
5-15 business days
TBC by Customer Service
TAS
4-12 business days
$10 per Parcel up to 15kg $134.95 per Pallet
5-15 business days
TBC by Customer Service
Online Non-Standard Orders
Orders beyond 35 km from regional stores or greater than 1 pallet load, large format panels, or products >1200mm will incur additional fees. A customer service member will contact you within 24 business hours.
In-Store Orders
All orders incur a $134.95 Delivery Fee per pallet.
Large format panels or tiles >1200mm will incur additional fees.
Dispatch times: In-stock 1-3 days, Special orders up to 10 weeks.
Orders can be stored for 60 days free of charge.
Large Orders
Orders over 200sqm are subject to availability.
Pickup available for all online orders in Metro Stores.
Tile/flooring orders incur $29.95 transfer fee from warehouse to store.
In-stock items available for pickup in 4-5 business days.
After placing your order, you’ll receive email/phone confirmation of pickup date within 48 business hours.
Questions? Visit/call your local store, submit an enquiry online, or call 1300 733 000 (9 AM – 5 PM AEST, business days).
FAQ
Before You Buy: Key Information
Here are some quick answers to common questions to help you plan your project with confidence. If you need more detail, our team is always happy to help.
How long is my quote valid?
Quotes are valid for 30 days, unless stated otherwise.
Does a quote reserve stock?
No - stock availability can change.
Your order is confirmed once payment is received and stock is allocated.
Can I cancel or change my order?
- Stocked items can usually be changed or cancelled before dispatch (fees may apply).
- Indent, Clearance and As-Is items can’t be changed or cancelled once purchased.
Can I return my items?
Stocked items may be returned within 30 days if unused and in original packaging.
Please Note:
- Returns must be full boxes only
- Minimum return quantities apply (5m² or 3 boxes)
- A 20% restocking fee applies to approved returns
- Clearance, Indent and Special‑Order items are final sale
- Refunds are processed to the original payment method
What should I know about store collection?
- Please ensure your vehicle is suitable for the size and weight of your order
- Orders should be collected within 7 days (unless arranged otherwise)
- Loading assistance is limited and weight restrictions apply
How does delivery work?
- Deliveries are forklift off‑load only (no hand unloading)
- Delivery fees apply per pallet
- Delivery must occur within 30 days, unless arranged otherwise
- Delivery is considered complete once goods are delivered to your nominated address or collected
What if my order arrives damaged or incomplete?
Please report any damage or shortages within 7 business days and keep all packaging so we can assist you quickly.
What should I check before installation?
Before installing, check:
- Product type
- Quantity
- Batch and shade
Once installation has started, we can’t accept responsibility for issues not reported beforehand.
Are there any additional fees?
Additional charges may apply in some situations, including delivery, redelivery, waiting time, handling, or payment surcharges. We’ll always aim to make these clear upfront.
Do you offer installation and warranties?
Installation is available for timber, laminate, vinyl and hybrid flooring. We don’t offer installation for tiles or stone. Product warranties apply where indicated. Clearance and As-Is items are not covered.
What if I find a cheaper price elsewhere?
Our Price Beat Guarantee may apply to comparable products and installation quotes. Conditions apply.
What are my rights under Australian Consumer Law?
All customers are protected by Australian Consumer Law, including rights to repair, replacement or refund for major faults.
Need help?
If you’re unsure about anything, we’re here to help.
We’re looking forward to helping you bring your project to life.
Batching info
Tile Size
At National Tiles, our floor and wall tiles are displayed using their nominal size for easy reference. Actual tile dimensions may vary slightly depending on the manufacturer, so it’s important to consider the true size when planning grout lines, tile layouts, or patterns. This applies to all types of tiles, including ceramic tiles, porcelain tiles, and natural stone tiles.
Tile Batch Variation
Colour, shade, size, and texture can differ between tile batches. If you’re ordering additional tiles to match your existing ceramic or porcelain tiles, contact customerservice@nationaltiles.com.au to ensure your new tiles come from the same batch for a seamless finish. Batch variations are normal but can impact how tiles line up, so confirming the batch is essential for consistent results.
Tile Samples
Tile samples are a guide to colour, shade, texture, and pattern. Finished floor and wall tiles may vary slightly from samples due to production differences, but all tiles meet strict manufacturing standards. Always review samples before final installation to ensure your chosen tiles achieve the look you want.
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Warranty
Our extended warranties depend on where the product will be used—at home or in a commercial property—and whether it’s purchased by a homeowner or a business. For full details, visit our Help Centre or get in touch with our team.
National Tiles Sylint Underlay is a premium, high-density 2mm closed-cell foam underlay designed for use beneath most floating floor types, including timber and laminate (no additional underlay is required for our Hybrid Flooring as it has a pre-adhered backing). Its closed-cell composition offers superior moisture and water resistance, provides comfort underfoot, dampens footfall sound, and performs reliably under both heated and non-heated floors, maintaining resilience even under long-term static loads.
*National Tiles Sylint Black Underlay also meets BCA requirements for impact sound isolation in multi-tenant residential and commercial spaces.
Before You Buy: Key Information
Here are some quick answers to common questions to help you plan your project with confidence. If you need more detail, our team is always happy to help.
How long is my quote valid?
Quotes are valid for 30 days, unless stated otherwise.
Does a quote reserve stock?
No - stock availability can change.
Your order is confirmed once payment is received and stock is allocated.
Can I cancel or change my order?
- Stocked items can usually be changed or cancelled before dispatch (fees may apply).
- Indent, Clearance and As-Is items can’t be changed or cancelled once purchased.
Can I return my items?
Stocked items may be returned within 30 days if unused and in original packaging.
Please Note:
- Returns must be full boxes only
- Minimum return quantities apply (5m² or 3 boxes)
- A 20% restocking fee applies to approved returns
- Clearance, Indent and Special‑Order items are final sale
- Refunds are processed to the original payment method
What should I know about store collection?
- Please ensure your vehicle is suitable for the size and weight of your order
- Orders should be collected within 7 days (unless arranged otherwise)
- Loading assistance is limited and weight restrictions apply
How does delivery work?
- Deliveries are forklift off‑load only (no hand unloading)
- Delivery fees apply per pallet
- Delivery must occur within 30 days, unless arranged otherwise
- Delivery is considered complete once goods are delivered to your nominated address or collected
What if my order arrives damaged or incomplete?
Please report any damage or shortages within 7 business days and keep all packaging so we can assist you quickly.
What should I check before installation?
Before installing, check:
- Product type
- Quantity
- Batch and shade
Once installation has started, we can’t accept responsibility for issues not reported beforehand.
Are there any additional fees?
Additional charges may apply in some situations, including delivery, redelivery, waiting time, handling, or payment surcharges. We’ll always aim to make these clear upfront.
Do you offer installation and warranties?
Installation is available for timber, laminate, vinyl and hybrid flooring. We don’t offer installation for tiles or stone. Product warranties apply where indicated. Clearance and As-Is items are not covered.
What if I find a cheaper price elsewhere?
Our Price Beat Guarantee may apply to comparable products and installation quotes. Conditions apply.
What are my rights under Australian Consumer Law?
All customers are protected by Australian Consumer Law, including rights to repair, replacement or refund for major faults.
Need help?
If you’re unsure about anything, we’re here to help.
We’re looking forward to helping you bring your project to life.
Our extended warranties depend on where the product will be used—at home or in a commercial property—and whether it’s purchased by a homeowner or a business. For full details, visit our Help Centre or get in touch with our team.
