Free Delivery For Online Orders* | Get 5 Samples For Free | 100% Money Back Guarantee!

Terms And Conditions

New Home & Reno Events

  • Prices as Marked on selected tiles only
  • Offer starts 5th March 2018 to 22nd March  2018
  • Not available in conjunction with any other offer or promotion code.
  • Exclusions may apply

Click Frenzy 30% Off Storewide

  • Prices as marked . Offer is not valid with conjunction with any other promo code, offer or discount. Offer is for all tiles and trade products. Online Only. Hurry! Expires at 1.00 pm  Wednesday 21st March 2018.

Home Show Event Attendees Offer Voucher

  • To redeem 30% off original retail price of tiles present Code HOME30 in store or use online at checkout.  Promo code cannot be used in conjunction with any other promo code, offer or discount.   Promotion code is multi use so share with friends and family.  Hurry! Expires Thursday 31 May 2018.

Up to 5 Free Sample*

  • Up to 5 Free samples with Free Delivery.
  • Sample price is $4.95 each, from the 6th sample
  • Not available in conjunction with any other offer or promotion code.

General Conditions of Sale

  • We want you to love your purchase.  In the event that you are not entirely satisfied with your product, we are happy to accept any cancellation, credit or refund on all standard stocked lines.
  • Items must be returned within 30 days of purchase, so please contact a member of our friendly order support team should you wish to make a return.
  • A handling fee of 15% will be charged to the total value of all returns.
  • A handling fee of 15% on the full value of all cancelled orders.
  • All quotations & prices are may be subject to change at any time.
  • Prices and promotions in store and online may vary and are subject to change at any time.
  • Quantities are estimated as a service only. It is recommend that a final on-site inspection is conducted by your tiler prior to commencement of your job, as some goods are non-returnable.
  • The customer is responsible for advising shade and or batch variation or noticeable quality defect issues of all stock prior to installation.
  • All goods remain the property of National Tiles until paid in full.
  • A lifetime guarantee may apply for stock type ‘P’ products as stated in the product details.

Online Sample Conditions of Sale

  • Ordering an online sample is a great and easy way to ensure that you are getting the best tile for your project. 
  • Online Samples are charged at $4.95 per piece, unless a sample promotion is stated.
  • Online samples will be processed and shipped the same day if you order by 11am and next day if you order after noon.
  • Please ensure you have listed the accurate email and postal address
  • National Tiles has the right to charge the customer for any additional postage fees if delivery is not possible as a result of incorrect information provided
  • Discount “coupon code” can be redeemed for standard stocked lines only. Please note the offer  excludes all tools, glues, grouts, consumables and Tile Liquidators stock
  • All tile samples are delivered via Australia Post; While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us
  • All samples are approximately 100x100 in size, in some instances tiles may need to be cut to a different size
  • Please ensure you handle all samples carefully to avoid injury as the tiles are likely to have been cut, they may posses extremely sharp. National Tiles accept no responsibility for injury from handling samples.
  • Shade and variation may change on each tile, samples should be used as a guide only
  • General conditions of sale applies to all transactions