We offer FREE click and collect for all online orders in Metro Stores.

If the items in your order are in stock in your state, they can be available to collect from store or be ready to dispatch within 2-3 business days.

Once you place your online order, you will receive an email notification or a phone call from one of our friendly customer service team members within 48 business hours to let you know the date that your order can be picked up in store.

Please use the table below for collection times.


Store Monday - Friday Saturday
Burleigh Heads 8am - 3pm 7:30am - 3pm
Capalaba 6am - 4pm 9am - 5pm
Dandenong 6:30am - 4pm 9am - 5pm
Grovedale 6:30am - 5pm 9am - 2:30pm
Hoppers Crossing 6:30am - 4pm 9am - 4:30pm
Labrador 7am - 4pm 7am - 3pm
Mile End 8am - 3pm 8am - 3pm
Mitcham 6:30am - 5pm 9am - 5pm
Mornington 6:30am - 4pm 9am - 5pm
Nailsworth 7:30am - 3pm 7:30am - 3pm
Noosa 7am - 3:30pm 8am - 2pm
Northland 6:30am - 3:30pm 9am - 4pm
Oxley 7am - 3pm 8am - 2pm
Port Melbourne 6am - 5pm 9am - 5pm
South Morang 8am - 4pm 8am - 4pm
Springwood 7am - 4pm 8am - 3pm
Strathpine 7am- 3pm 7am- 3pm
Sunshine 9am - 4:30pm 9am - 4:30pm
Virginia 6am - 3pm 7:30am - 4pm
Warana 8am - 2:30pm N/A
Warners Bay 8:30am - 4pm 8:30am - 4pm
Woolloongabba 8am - 4:30pm 7am - 2pm
Berrinba DC 7am - 4pm N/A
Truganina DC 7am - 4pm N/A
Wingfield DC 7am - 3:30pm N/A


If you have any questions please visit or call your local National Tiles store, submit an online enquiry or call 1300 733 000 between 9 AM to 5 PM AEST on business days.