Tile Care

The real joy of DIY tiling is standing back and admiring the finished result. However, the job doesn't finish there. You’ll want to keep your tiles looking great, so we’ve collected some of the most common maintenance questions asked by our customers.

How can I best look after my tiled floor?

Firstly, we recommend sealing the grout on all tiled floors after laying. General tile care depends on the type. Ceramic and porcelain floor tiles don't need a great deal of aftercare cleaning or maintenance. Regular cleaning is easy using a natural cleaning liquid with warm water and mop. Natural stone needs more care and we highly recommend that the stone (and not just the grout) be sealed and then regularly maintained. Stone floors should be vacuumed or dust mopped to remove abrasive agents such as sand or pebbles. Never use acidic products on your stone floors - clean them with a pH neutral cleaner or a mild dishwashing detergent and rinse with warm water.

How can I minimise wear and tear on floor tiles?

Firstly, you can rest easy knowing that National Tiles offers a Lifetime Guarantee on premium range tiles and a 10 year warranty on the majority of other tiles. But there are also some simple tips you can apply to keep your tiles looking smart for years to come.

  1. Bleach, harsh chemicals, steel wool or wire brushes are not recommended. Any harsh cleaning agent may harm your tiles.
  2. Use only recommended cleaning products and sealants, and make sure they are specific to the tile purchased. The products sold by National Tiles cover every type of tile.
  3. Spill alert! To avoid grout stains, get onto floor spills straight away.
  4. Consider using floor protectors on the legs of furniture items to prevent tile damage.

Why are my tiles cracking?

Tiles generally crack due to poor tiling methods or practices which cause above-average movement on the surface the tile is fixed to (the substrate). If you have a tile cracking problem, National Tiles can provide you with advice and have an inspection carried out on site by professionals. Contact us for more details.

Am I able to replace my damaged tiles?

With some patience and simple instructions a DIY tiler can remove and replace cracked tiles. To prevent it happening again make sure you understand the cause of the damage before undertaking the work.

When I place an order, is it worth buying extra tiles?

Yes. We suggest you order an extra 10-15% more than the total area you're tiling. You need to allow for wastage, such as having to cut or re-cut some tiles, and you may also need backups so you can easily match any damaged tiles that may need replacing in the future.

Can damaged tiles be repaired rather than replacing the whole tile?

Yes, you may be able to repair chipped or cracked tiles. If the damage is extensive, however, re-tiling may be necessary. To repair cracks or chips, you can use a specific branded filler product as-is, or mix your filler with a custom paint colour in order to match the colour of your tiles.

Will using a penetrating sealer make my natural stone floor slippery?

No. A sealer is designed to penetrate below the surface of the stone and it won't change the colour or finish. Applying a sealer will also filter out the worst of any stains and make it easier to clean your stone, though we recommend cleaning any spills as soon as possible.

Disclaimer: Information is given as a guide only. If you need further advice, you should seek professional advice based on your own circumstances.