We offer FREE click and collect for all online standard orders. We offer online FREE delivery for Metro standard orders over $100 in VIC, NSW, SA, and QLD. All other online standard orders have a delivery fee of $89.

Online non-standard orders include delivery to TAS and areas beyond 35 Km from regional stores, adhesives, grouts and waterproofing products. When you place your online order, a friendly customer service team member will get back to you within 24 business hours with the additional online delivery fees that may apply for your order.

Online non-standard orders include any order that is greater than 1 pallet load, large format panels and any product with a dimension greater than 1100mm. These items are considered non-standard and may incur an additional pallet space fee at the time your order is scheduled to be delivered, including a fully refundable crate fee.

For online orders containing large format panels size 2400x800 - these items are considered non-standard and additional delivery charges will be applied to your order at the time customer service contact you to schedule your online order delivery. For Metro online order deliveries, you will be charged an additional $300. For Regional online order deliveries, you will be charged an additional $1,000. In the chance that we are unable to deliver to your postcode, we will fully refund your online order.

For online orders containing large format panels size 3200x1600 - these items are considered non-standard and additional delivery charges will be applied to your order at the time customer service contact you to schedule your delivery. For Metro online order deliveries, you will be charged an additional $700. For Regional online order deliveries, you will be charged an additional $2,000. In the chance that we are unable to deliver to your postcode, we will fully refund your online order.

If the items in your order are in stock in your state, they can be available to collect from store or be ready to dispatch within 1-3 business days. Please note that your order will be completed by forklift only.

Once you place your online order, you will receive an email notification or a phone call from one of our friendly customer service team members within 48 business hours to let you know the date that your order is scheduled for delivery or can be picked up in store.

Please click here to view the table below for estimated online standard order delivery fees and online standard order delivery time frames.