National tiles were brilliant. We had an unexpected three month delay to our renovation due to a water leak that our everting on hold. National tiles held my order and delivered within two days when we were back on track. I was also able to go in and buy an extra box of floor tiles on the spot from Bankstown when we ran short. This is my second time using National Tiles and I would not hesitate to use them again.
The staff that have been trained have been trained well. Nothing's too much of a problem .
There is always a large variety of quality product to choose from at competitive prices. I find their major competitor over inflated.
I must say however ( and this is true in all tile companies ) the showrooms could do with light boxes that have different light colours in which to view your tiles. Eg warm, cool, natural daylight .