Our Guarantee
Delivering on Quality
At National Tiles, our aim is to provide products and services that meet and surpass all your expectations at every level. With over 32 years experience in the tiling and stone industry, our market knowledge and expertise is second to none. Our attention to detail and experience guarantees that at National Tiles, you’ll find only the finest quality selection and value that you can buy, whether it’s for a domestic, retail or commercial project.
Lifetime Guarantee on our Premium Range
Our buying team spend a lot of time in Europe, South America and Asia sourcing the best quality tiles for the Australian market. We support and back our product 100%, so much so, that National Tiles is the only Tile Company in Australia to offer an exclusive free lifetime guarantee on all our premium range tiles.
Terms, Conditions and Application form available HERE
Assurance of a 10 year guarantee
At National Tiles you have the assurance of a 10 year guarantee on all other tiles, for peace of mind. Goods supplied by National Tiles are guaranteed to be free from defects in materials and workmanship.
Best Price guaranteed or we'll beat it by 10%*
At National Tiles you are guaranteed of the lowest priced quality tiles in Australia. We check our prices weekly to ensure we consistently honour our lowest price guarantee. If you find a cheaper price on an identically stocked item, we’ll beat it by 10%*.
- We will beat any competitors advertised price on the exact same stocked item by 10%*
- We will beat any written quote for the retail quantities on the exact same stocked item by 5%**
How do we do it?
As a market leader with a national network and 28 state of the art showrooms, we have the advantage of buying power – you’ll find our tiles are at the lowest prices with savings which we pass on to our customers. We import over 2000 containers yearly and hold in excess of $14million worth of stock.
Terms and Conditions of our Best Price Guarantee
* 10% PRICE MATCH GUARANTEE ON COMPETITORS ADVERTISED PRICE
1. MUST BE AN IDENTICAL STOCKED LINE2. SALE IS RETAIL QUANTITY (<200M2)
3. EXCLUDES STOCK LIQUIDATIONS & TRADE QUOTES
4. ONLY APPLIES WITHIN THE STORE QUOTED
** 5% PRICE MATCH GUARANTEE ON COMPETITORS WRITTEN QUOTE
1. MUST HAVE ITEMISED WRITTEN QUOTE2. BE AN IDENTICAL STOCKED LINE
3. SALE IS RETAIL QUANTITY (<200M2)
4. EXCLUDES STOCK LIQUIDATIONS & TRADE QUOTES
5. ONLY APPLIES WITHIN THE STORE QUOTED
*Shelf prices may be lower than advertised to ensure lowest prices every day.
Simply notify your nearest store when placing an order and provide a copy of the competitor’s advertisement or quote to receive the discount.
Innovative Ideas, Latest Trends
At National Tiles, we have an extensive range of floor and wall tiles, glass mosaics, borders and feature products. All of which are available in various sizes, textures and colours, with materials ranging from ceramic, glazed porcelain, fully vitrified porcelain, glass, marble, granite and other natural stones. You’re guaranteed to find what you need. And if we don’t, we’ll make every effort to source it for you.